Hampton Roads, Virginia

Find your next step.

Explore Gaskin’s expertise and perspectives.

Open the full search page

INDUSTRIES / CONSUMER BUSINESS & HOSPITALITY

A stronger business behind the customer experience.

Support for coffee, food, retail and hospitality businesses—from their operating model to their customer relationships.

Discuss your needs
INDUSTRY 03 / 06Consumer Business & HospitalityAll industries

Overview

Consumer-business and hospitality planning connects product and menu costs with purchasing, service routines and marketing. We help coffee, food, retail and hospitality businesses develop a coherent offer and a practical way to deliver it.

HOW WE CAN HELP

Services for your industry.

General business services shaped around the operating needs of consumer business & hospitality.

01 / ACCOUNTING

Accounting

  • Product and menu costing
  • Cash and inventory workflows
  • Sales and operating-budget analysis
Explore the practice

02 / MANAGEMENT

Management

  • Purchasing and stock planning
  • Service and staffing workflows
  • Supplier and launch coordination
Explore the practice

03 / MARKETING

Marketing

  • Brand and offer development
  • Local and digital outreach
  • Online customer journeys
Explore the practice

BUSINESS & PROJECT CONTEXT

Capabilities in practice.

AP Coffee and Vic’s Place provide distinct coffee and restaurant business contexts. Vic’s Place is the DBA of Vic’s Resturant, LLC. Product economics, suppliers and customer experience connect this industry with Gaskin’s consulting practices.

Each business and project retains its own operating scope. The industry umbrella describes how the portfolio is organized.

2 selected examples.

Explore the business portfolio

BUSINESS NEEDS / POTENTIAL OUTPUTS

Put the industry
perspective to work.

Typical questions and the work that can help answer them.

01

Connect the menu or product offer to margin

A product-cost view that brings purchasing, inventory, waste and pricing into the same conversation.

02

Prepare a more consistent customer experience

An operating plan for supplier coordination, service routines and the customer journey.

03

Build a coherent local and digital offer

Positioning, website content and customer-development priorities connected to what the business can deliver.

PERSPECTIVES

Related insights.

Explore all insights

Analysis

What a coffee menu needs to earn

Connect product cost, preparation time, waste and customer demand before treating a popular item as a strong business decision.

3 min read

Let’s discuss the next step.

Tell us what your organization is working to improve.